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If you ran into an issue, have feedback, or just want to say thanks — you're in the right place.

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We respond to most emails within 24–48 hours. Creators, small businesses, and everyday users all rely on DFB — your feedback helps us build better tools.

Support & Questions

If something isn’t working or you need help with your results, reach out directly:

Email Support

We’ll never ask for your Instagram password. Please do not send screenshots containing sensitive information.

Found a Bug?

Tell us what happened and include:

Your device (iPhone/Android/Desktop)
Your browser
What you expected vs what happened
Any export errors (if shown)

Fast fixes depend on good details — even tiny notes help.

Feature Ideas or Feedback

Have suggestions that could make DFB better? We read every message — many updates come directly from users like you.

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If you had a great experience, a quick review goes a long way in helping others trust the app.

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