Product feedback
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Report a problem, suggest an improvement, or send feedback about an Instagram or Threads report. Please do not attach a private export or report contents.
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Email the product team
Describe what you were trying to do, which platform export you used, and what happened. Device and browser details can help with troubleshooting. Never include passwords, two-factor codes, payment details, export files, usernames from a private report, or other sensitive records.
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Need product help instead?
Use the FAQ for export formats, Snapshot limits, privacy, report coverage, and common upload problems.
Open the FAQ →